Some of the key insights Emma shared: → Email incivility is distinct from bullying or abusive supervision -- it's lower in intensity and intent is often ambiguous. But its organisational consequences are far from minor: reduced productivity, lower well-being, increased absenteeism, and higher staff turnover are all well-documented outcomes. → How we instigate incivility maps onto the stress response -- fight (hostile tone, strategic CC-ing of senior colleagues to 'put someon

Working closely with the NHS, agilab developed a framework to help NHS managers take an inclusive, fair, evidence-based approach to decent and agile flexible working. The resource helps managers to look-up common workforce challenges and learn how decent and agile flexible working can assist with improving service provision, strengthening recruitment and retention, and reducing burnout and sickness absence. Lots of examples are provided from agilab research with NHS workers,

The UK's Women and Equalities Committee (WEC) has just launched a new parliamentary inquiry into flexible working and disability and it's asking some important questions. Despite the post-pandemic cultural shift towards flexible working, the employment rate for working-age disabled people in Q2 2025 was just 52.8%, compared to 82.5% for non-disabled people. That gap is stubbornly persistent and this inquiry seeks to know why. 🔍 The inquiry will examine: ➡️ The effectiveness

Mental Health UK's Burnout Report 2026 (4,500+ UK adults) makes for sobering reading: 91% of adults experienced high or extreme stress in the past year — unchanged for the third year running. 1 in 3 workers don't feel comfortable discussing stress with their manager — and that number is rising 🏥 1 in 5 workers took sick leave due to stress-related poor mental health 📋 Only 17% of those returning from stress-related absence had a formal return-to-work plan And for 18–24 year

A big thank you to everyone who attended the recent 13th online agiLab conference and provided such useful and valuable input. The...

NHS employers have published ‘Work indifference: a sign of burnout for agile workers that reduces staff support and empathy’, a new...

Danny Mortimer , CEO of NHS Employers recently gave evidence to the Home-based Working Committee in the House of Lords. As part of his...

(Source: The Conversation UK ) The UK government’s latest spending review champions AI, digital records, and tech-led transformation of...

agiLab's director, Emma Russell , has recently co-authored an editorial for a special issue of Social Science & Medicine. Details from...

Details and findings from our research collaboration with the NHS feature in a recent publication from Digital Futures at Work Research...

As digital technologies reshape the workplace, there’s growing evidence that reducing working hours benefits both employees and...

(Source: BBC News ) As of August 2024, Australians now have the right to disconnect from work after hours without fear of punishment!...

(Source: blog from The London School of Economics and Political Science (LSE) ) As technology continues to dominate the workplace,...

🚀 The new Starbucks CEO, Brian Niccol, is sparking debate by choosing to commute 1,000 miles to the office only three days a week,...

(Source British Chambers of Commerce ) In today’s competitive job market, with over 880,000 vacancies and a staggering 62% of businesses...

(Source: People Management) In today's rapidly changing work environment, flexibility has become crucial for attracting, retaining, and...

(Source: The Guardian) A recent analysis sheds light on the troubling rise of presenteeism in Britain, where employees are increasingly...

In a recent episode of the Workplace Geeks podcast, hosts Chris Moriarty and Ian Ellison sat down with flexible work expert Andy Lake...

📣 Join us for the 10th agiLab session on 11 July (via MS Teams) on the subject of 'Bridging the employee skills gap for an agile NHS'....

"No two jobs or workers are the same. The beauty of work email lies in its flexible application. Yet too often workers find themselves...