📧 That email that made you wince? New data suggests you're far from alone.
Teacher Tapp has just published findings on incivility in school emails -- and the numbers are striking. Only 44% of primary teachers and 30% of secondary teachers reported not receiving an email from a colleague this academic year that left them feeling uncomfortable or frustrated. Among senior leaders, that figure drops to just 19%. Of those who did receive one, the most commonly reported features were: 🔴 Aggressive or hostile tone -- reported by 47% of teaching staff and
May 222 min read
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📻 Our founder and Research Director, Dr Emma Russell recently appeared on the BBC's All in the Mind podcast to talk about email incivility -- and it's well worth a listen.
Some of the key insights Emma shared: → Email incivility is distinct from bullying or abusive supervision -- it's lower in intensity and intent is often ambiguous. But its organisational consequences are far from minor: reduced productivity, lower well-being, increased absenteeism, and higher staff turnover are all well-documented outcomes. → How we instigate incivility maps onto the stress response -- fight (hostile tone, strategic CC-ing of senior colleagues to 'put someon
May 111 min read
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We've been working with NHS Employers to develop a practical new resource for NHS managers - and it's now live.
Working closely with the NHS, agilab developed a framework to help NHS managers take an inclusive, fair, evidence-based approach to decent and agile flexible working. The resource helps managers to look-up common workforce challenges and learn how decent and agile flexible working can assist with improving service provision, strengthening recruitment and retention, and reducing burnout and sickness absence. Lots of examples are provided from agilab research with NHS workers,
May 111 min read
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